When you are on an exhibition stand you are there to attract as many people over as possible. And when they get there, you want them to think well of your company. And ultimately you want them to buy more products from your company.

Why is it then that we see so many poorly dressed, ill-mannered, unenthusiastic people manning exhibition stands? When a company spends thousands on the display, more on the space at the event, weeks of preparation and even more on invites and tie-in advertising, all this investment can be undone by a poor show on the stand itself.

We have spent years helping people to get more out of their exhibition space. And we have learnt dozens of excellent ideas for generating more enquiries and interest from visitors. However, the main lessons seem to be things NOT to do rather than things that should be done. So here are the 10 most powerful bits of advice we can give to anyone looking to exhibit at a conference or seminar.

1. Don’t Sit.
You give attendees the impression you don’t care or you’re lazy. Attendees won’t interrupt your private time, as they see it. If you need a rest then go and lie down or sit down in the exhibitors area or somewhere out of the way of visitors. And make sure that you all take shifts and don’t leave any one person on the stand for more than 2 hours without a break.

2. Don’t Read.
Don’t look for distractions by reading your own literature. Even worse is reading a book or magazine! You are like a sentry, alert to any passing victim. You aren’t able to make eye contact with attendees as they walk by your booth.

3. Don’t Smoke.
If you must smoke then go outside or somewhere where there is plenty of air. You will still smell of tobacco but it will be slightly less unpleasant to the many non-smokers that come to your stand. It’s impolite and can actually be offensive to a prospective customer.

4. Don’t Eat or Drink.
It is just plain rude and messy. Potential customers are too polite to bother you when you’re eating. What is more it will do nothing for your breath. Make sure you suck mints throughout your duty on the stand. Another reason to be careful what you consume is to avoid sugar rushes and lows.

5. Don’t Ignore Attendees.
If you’re busy when someone approaches, either acknowledge him/her or try to include him/her in your conversation. If you’re talking with a fellow exhbitor, break it off immediately. The person you ignore could be on their way to a competitor to place an order.

6. Don’t Talk on the Mobile.
Why do you need a phone on your stand? Time on the phone is time away from potential prospects and tells everyone you have better things to do. Make provision for someone to take your calls all day ideally. Or switch the phone on for a few minutes each time you take a break.

7. Don’t Be a Border Guard.
Don’t stand where you become a barricade or block the attendees’ view. Stand near the aisle and off to the side. Let your visitors wander onto your stand area to see what you have put on offer and to enter your lair.

8. Don’t Hand Out Literature Freely.
Your catalogues and brochures end up in a bag with everyone else’s literature. Be discriminating in who gets literature. Better yet, mail them to qualified prospects after the show. The literature costs money and it can be an opportunity for a follow-up if you use it wisely.

9. Don’t Underestimate Prospects.
Get out of the habit of sizing up somebody simply by the way they look. Qualify them, don’t classify them. Some of the wealthiest business people feel no need to dress to impress. Some of the most junior staff see exhibitions as a chance to parade in their best suit but may be a total waste of time as prospects.

10. Don’t Cluster With Friends and Other Stand Personnel.
This comes back to the idea of not being a street gang or border patrol. It scares off potential visitors and means that you cannot maximise the full space of your stand. Don’t be a “street gang.” Nobody will approach a group of strangers, it’s too intimidating. Be more approachable. Stand alone but in an open stance so people are attracted to you. Smile gently so you seem friendly to anyone that might want to ask a question.

There are a number of factors you must have in place to ensure a successful startup. These are:

1. Legal Base: This includes such factors as your licenses, insurances and setting up your company.
2. Your Market: You need to decide who you want to market your services to and where they will be.
3. Your Services: You now need to decide what services you are going to offer to these people, how you would like to package them and what prices you wish to charge.
4. Your Premises: Look around for your new premises, preferably in the middle of your potential market. Remember that central to your success is the position you choose for your business. Foot traffic past your door and many potential customers within a short journey from your new business is vital to you finding customers.
5. Web Site: Most businesses have them now – so even if you don’t want to set one up now – at least buy and hold onto your domain name – in case someone else gets hold of it.
6. Your Business Plan: Whether you are looking for funding or not – a business plan is the foundation of a new business.
7. Your Funding: You should now take your business plan and look around for funding, starting with your Bank.
8. Your Staff: Good staff that reflect your business ideals are vital so spend some time spend some time finding the best staff you can.
9. Marketing: So important and so difficult to get right. Start with a good marketing strategy and go from there.
10.Grand Opening: Make sure you make a splash and attract as much curiosity as possible.